fbage Terms & Conditions

Age & Eligibility Requirements

To open an account on fbage and use any of the platform's services, you must meet all of the following conditions:

• You must be at least 21 years of age.
• You must reside in a geographic region where online gambling is legally permitted.
• You must have a valid, active personal account registered in your own name.
• You must confirm that you are not acting on behalf of or for any third party.
• You have not previously been banned by fbage and do not have any closed accounts.

Registration Process

You must provide accurate and complete information when creating an account. Providing false information will result in immediate account cancellation and any deposited funds may be forfeited. fbage may request additional documents for identity verification at any stage of the registration process.

Each individual may open only one account. Operating multiple accounts will result in their closure and all balances may be forfeited.

Account Security

It is entirely your responsibility to ensure the security of your account. Do not share your password with anyone. If you suspect any unauthorized access to your account, notify the fbage support team immediately.

• Use a strong and unique password.
• Do not share your login credentials with anyone.
• Report any suspicious activity immediately.
• Always log out after using a public or shared device.

KYC Verification

fbage verifies user identities in order to maintain a secure platform. Before withdrawing any deposited funds, you may be required to submit the following documents:

• A government-issued photo ID (national ID card, passport, etc.).
• Proof of address (utility bill, bank statement, etc.).
• Proof of ownership of the payment method used.

Financial Security

fbage is committed to preventing money laundering. In the case of suspicious transactions, fbage may initiate additional verification procedures and place a hold on transactions. Users must only use funds from legitimate sources.

Welcome Bonus

fbage offers a welcome bonus for new members: a 100% bonus on the first deposit up to a maximum of ৳5,000.

• Example: deposit ৳1,000 and receive a ৳1,000 bonus — total balance will be ৳2,000.
• Example: deposit ৳12,000 and receive a maximum bonus of ৳5,000 — total balance will be ৳17,000.
• This bonus applies only once per user.

Wagering Requirements

To withdraw bonus winnings, you must fulfill the wagering requirement. The fbage wagering requirement is 25 times the bonus amount.

• Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.
• Example: if you receive a ৳1,000 bonus, you must wager ৳1,000 × 25 = ৳25,000 before withdrawing your bonus winnings.
• There is a specific time limit for completing the wagering requirement; the bonus may be cancelled if the deadline passes.

VIP Program

The fbage VIP program has four tiers. Each tier provides a weekly cashback benefit:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

VIP tier changes are determined based on user activity and participation on the platform. fbage reserves the right to modify VIP benefits and terms at any time.

Our Commitment

fbage believes that gambling is an entertainment activity — not a source of income. We are committed to the wellbeing and safety of our users. fbage provides the following tools for users:

• Setting deposit limits (daily, weekly, monthly).
• The ability to limit bet amounts.
• A temporary account break for a set period (cooling-off period).
• Permanent self-exclusion.

For more details, visit our Responsible Gaming page.

Minor Protection

fbage follows a zero-tolerance policy on the protection of minors. If anyone under the age of 21 opens an account and this is proven, that account will be closed immediately and any deposited funds will be returned.

Data Protection & Privacy

fbage collects, stores, and processes your personal information. This information is used solely for platform operations, identity verification, fraud prevention, and fulfilling legal obligations. Your information is never sold to third parties.

For more details, read our Privacy Policy.

• All data is secured through SSL encryption.
• Personal information is stored only for as long as necessary.
• Information may be provided to authorities if a legal directive is received.

Limitation of Liability

fbage is not responsible under any circumstances for the following:

• Any loss caused by an internet connection failure.
• Problems arising from a fault in your device or software.
• Delays or failures of third-party payment systems.
• Any loss resulting from sharing your account information with others.
• Cancellation of a game or bet due to an unexpected technical error.

fbage provides its platform on an "as-is" basis and makes no guarantee of uninterrupted or error-free service.

Account Closure Policy

fbage reserves the right to close or suspend any account, with or without notice, for any reason, particularly in the following situations:

• If a violation of these terms and conditions is detected.
• If evidence of fraudulent or suspicious activity is found.
• If a legal or regulatory directive is received.
• In the case of an account that has been inactive for a long period.

Users may also request account closure at any time through the support team.

Dispute Resolution Process

If you have any dispute or complaint, please contact our support team first. fbage investigates each complaint impartially and works toward a resolution.

• After a complaint is submitted, a response will be provided as quickly as possible.
• The relevant account may be suspended while an investigation is ongoing.
• fbage's decision will be considered final.
• Complaint submission deadline: within 30 days of the incident.