fbage Responsible Gaming — Your protection is our priority
Online gaming is for entertainment — but staying in control is what matters most. At fbage, we place the highest importance on every player's safety and mental well-being, and we are always here to help you play mindfully.
Why is responsible gaming important?
Online casino and betting is a legitimate form of entertainment — but to get the most out of it, it must be enjoyed mindfully. fbage believes every player has the right to have fun in a safe environment, and creating that environment is our responsibility.
If gambling goes beyond entertainment and becomes an addiction, it can seriously affect your personal life, family, and financial situation. That is why we want you to always stay in control — and to never hesitate to ask for help at any time.
Please note: fbage is a platform intended for users aged 21 and above only. Minors are strictly prohibited from opening accounts or playing.
fbage's tools to keep you protected
Set Deposit Limits
You decide how much to deposit — set daily, weekly, or monthly limits and stay within your budget. Reducing a limit takes effect immediately; increasing one is subject to a cooling-off period.
Time Limits & Reminders
Track how long you play. Set a time limit for your session and take advantage of automatic breaks after a set period. It is a simple way to build healthy gaming habits.
Reality Check Notifications
At regular intervals, a message will appear on screen showing your session details, win/loss breakdown, and total time played — helping you stay aware.
Time-Out Feature
If you feel you need a short break, temporarily close your account — from 24 hours up to six weeks. During this time you will not be able to log in or place any bets.
Self-Exclusion
Choose self-exclusion for a longer-term break. Once active, your account is completely disabled, and after the set period you have the option to reconsider. Contact our live chat for assistance.
Age Verification System
fbage strictly verifies age when an account is created and before withdrawals. Only users aged 21 and above are permitted to use this platform.
Recognise the signs of problem gambling
If gaming starts to feel like a burden rather than entertainment, be aware of the following signs:
- Repeatedly playing to try to win back lost money ("chasing losses")
- Spending more than your budget on gaming
- Hiding your gaming habits from family or friends
- Trying to stop gaming but being unable to
- Neglecting other important areas of life because of gaming
- Feeling restless or irritable when unable to play
- Taking on debt or borrowing money from others to play
Is your gaming under control?
Some key signs of healthy gaming habits:
- You play purely for entertainment — not as a source of income
- You set a budget in advance and stick to it
- You respect time limits and give equal importance to other activities
- Losses do not discourage you — you make calm decisions the next day
- You have no hesitation in asking for help when needed
Remember: Gambling always carries risk. There is no such thing as a "guaranteed winning strategy" — and there is no promise of recovering money that has been lost.
The simple process for activating self-exclusion
If you feel you need a break, activating self-exclusion on fbage is very straightforward.
Log in to your account
Access your fbage account and go to the Settings menu.
Open the Responsible Gaming section
In your account settings, select the "Responsible Gaming" option.
Choose a tool
Select whichever you need — time-out, deposit limit, or self-exclusion.
Confirm
Confirm your decision. If you need help, contact our 24/7 live chat.
Protection measures for minors
fbage follows a strict age verification process. Proof of age is checked when every account is created, and any suspicious account is brought under investigation.
If there are children or teenagers in your home, we ask that you keep your fbage account details (username, password) completely private. Log out after every session and avoid saving your password on any device.
Advice for parents and guardians: use internet filtering software that can restrict access to online gaming and betting sites. This will help keep your child safe online.
Advice for parents and guardians
- Keep your password private and log out after every session
- Keep parental controls enabled on children's devices
- Have open conversations with your children about the risks of online gambling
- Check browsing history on devices regularly
We are here for you if you need support
If you have any concerns about gaming, you do not have to feel alone. fbage's support team is always by your side.
24/7 Live Chat
At any time of day or night — our support team is ready to listen on live chat. Help is available in both Bengali and English.
Email Support
If you want to share details in writing, contact us by email: [email protected] — we respond within a short time.
Help Someone You Know
If you think someone you know is struggling with a gambling problem, stand by them and contact fbage's support team — we can offer guidance.
For direct support: [email protected] — available in Bengali and English, 7 days a week, 24 hours a day.
Questions & Answers on responsible gaming
Play with awareness and enjoy the experience
Enjoy entertainment on fbage responsibly. Casino, slots, or cricket betting — all in a safe environment.